Privacy & Security

Btb99 Privacy Policy — Your Data Is Our Responsibility

Btb99 treats the protection of your personal information as its highest priority. This Privacy Policy explains how your data is collected, used, and kept secure.

Last Updated: January 2026
Our Commitment
  • Your Data Is Never Sold
  • Protected with SSL encryption
  • Only Limited Data Is Shared with Third Parties
  • Your Rights Are Fully Protected
1. Introduction

Btb99 (https://btb99.win) is a trusted online gaming platform in Bangladesh. We believe protecting your personal information is one of our most important responsibilities. This Privacy Policy clearly explains what data we collect, why we collect it, how we keep it secure, and what rights you have.

By creating an account or using the platform, you are considered to have accepted this Privacy Policy. Please read it carefully before registering.

This Privacy Policy is governed by btb99's Terms & Conditions related to. Reading both documents together will give you a clear understanding of the platform's complete policies.

2. What Information We Collect

Btb99 only collects data that is necessary to operate the platform and improve our services. We never ask for information that is unnecessary or excessive.

Directly Provided Information

Information you provide when registering or managing your account:

  • Full Name (as shown on National ID)
  • Mobile Number
  • Date of Birth
  • Mobile Banking Account Number (Mobile Banking, Nagad, Rocket, etc.)
  • Identity information submitted for KYC verification

Automatically Collected Information

When you use btb99, certain technical information is collected automatically:

  • IP address and device type
  • Browser Type & Version
  • Login Time & Session Details
  • Page Visit & Gaming Activity Log
  • Data collected from cookies and tracking technologies
Type of Data Purpose of Collection Required?
Full Name Identity Verification & Account Registration Yes
Mobile Number Account communication and OTP verification Yes
Date of Birth Age Verification (18+) Yes
Banking Information Deposit & Withdrawal Process Yes
IP Address Security Monitoring Automatic
Cookie Information Improving User Experience Optional
3. How We Use Your Information

Btb99 uses your personal information solely for the purposes listed below. We never use your data for unrelated reasons.

  • Account Management: To secure registration, login, and account access
  • Financial Transactions: To process deposits and withdrawals accurately
  • KYC Verification: To meet legal obligations and prevent fraud
  • Customer Service: To resolve your issues quickly and accurately
  • Platform Improvement: To analyze user experience and improve our services
  • Security: To detect and prevent suspicious activity
  • Promotions: To send you relevant offers based on your preferences (you can opt out at any time)

Btb99 never sells your data to third parties or shares it with advertising companies.

4. Information Sharing Policy

Btb99 shares your information only when absolutely necessary and in very limited circumstances. Your data may be shared with third parties only in the following situations:

Payment Partners

For deposits and withdrawals, our mobile banking partners (Mobile Banking, Nagad, Rocket) receive limited transaction data solely for payment verification purposes.

Legal Obligation

Btb99 may be required to provide information in response to a court order or lawful request from a government authority. In such cases, only the minimum necessary data will be disclosed.

Security Investigation

Information may be shared with relevant authorities to investigate fraud, money laundering, or other criminal activity.

Btb99 never sells or rents your data for marketing, advertising, or any commercial purpose.

5. Data Security Measures

Btb99 employs advanced technology and strict security protocols to protect your personal information. Our security framework includes:

  • SSL/TLS Encryption: All data transfers occur through encrypted channels
  • Data Encryption: Stored sensitive data is protected with AES-256 encryption
  • Firewall Protection: Multi-layer firewall to protect servers from external threats
  • 2-Step Verification: OTP Verification at Login
  • Regular Audits: Security measures are reviewed on a regular basis
  • Restricted Access: Only authorized personnel can access your information

Please keep in mind — no organization can guarantee 100% security on the internet. Always keep your account password private and never share it with anyone.

6. Cookie Policy

Btb99 uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser that help track website visits.

Types of Cookies We Use

  • Essential Cookies: Required for login status, session management, and security — cannot be disabled
  • Performance Cookies: To analyze page load speed and user behavior
  • Preference Cookies: To remember your language, theme, and other preferences
  • Marketing Cookies: To show relevant promotions (you can turn this off)

Cookie Controls

You can block or delete cookies through your browser settings at any time. Please note that disabling essential cookies may prevent some features from working properly.

7. How Long We Retain Your Data

Btb99 does not retain your data longer than necessary. Below is a breakdown of how long different types of information are kept:

  • Account Information: For the duration of active account and 5 years after closure
  • Transaction Records: Up to 7 years as required by law
  • KYC Documents: 5 years after account closure
  • Customer Service Log: 2 years after issue resolution
  • Cookie and session data: Until end of session or a maximum of 1 year

Once the retention period expires, your data is securely deleted or anonymized.

8. Your Rights

As a btb99 user, you have full control over your own data. Your rights are outlined in detail below:

1
Right to Access Your Data

You can request to see what information btb99 holds about you.

2
Right to Correct Your Data

You may request corrections to any inaccurate or outdated information.

3
Right to Delete Your Data

After account closure, you may request deletion of any data that is not legally required to be retained.

4
Right to Restrict Processing

You may request that your data be used only for specific purposes.

5
Right to Data Portability

You can request a copy of your data in a standard, portable format.

6
Right to Opt Out of Marketing

You may opt out of promotional messages at any time.

To exercise any of the above rights, please contact the btb99 support team. We will do our best to respond to your request within 30 business days.

9. Protection of Minors' Data

Btb99 does not serve or collect information from anyone under the age of 18. Age is verified at the time of registration.

If we become aware that we hold personal data belonging to a minor, it will be deleted immediately and the associated account will be closed.

10. Privacy Policy Changes

Btb99 may update this Privacy Policy from time to time. When changes are made:

  • The last updated date at the top of the page will be revised
  • A notice will be posted on the platform for any significant changes
  • An SMS may be sent to your registered mobile number for major changes

Continued use of the platform after any changes constitutes your acceptance of the updated policy.

11. Contact

For any questions, requests, or complaints regarding the Privacy Policy, please contact the btb99 support team.

Responses are typically sent within 48 hours. For urgent privacy matters, you can also reach us via live chat.

Why Your Data Is Safe at btb99

The Core Pillars of Our Privacy Protection

End-to-End Encryption

Every transaction and piece of personal information is encrypted using SSL/TLS technology. No outside party can access or read this data.

Your Data Is Never Sold

Btb99 never sells or rents your personal information to third parties. Your data exists solely to serve you.

Full User Control

You can request to view, correct, or delete your data at any time.

Multi-Layer Security

Your account is protected through firewall security, OTP verification, and regular security audits.

Limited Retention Period

Your data is not kept longer than necessary and is securely deleted after the applicable retention period.

Quick Privacy Support

Our support team responds to all privacy-related requests within 48 hours.

Frequently Asked Questions

Common Questions About the Privacy Policy

No, btb99 never sells, rents, or exchanges your personal data with third parties. Only limited information is shared for payment processing and legal compliance purposes.

Yes, you can request deletion of your data. However, transaction records and KYC information must be retained for a specified period due to legal obligations. Contact our support team for full details.

btb99 may send you promotional messages, but you can opt out at any time. Simply go to your account settings or contact our support team to unsubscribe from marketing communications.

Your KYC documents (national ID, passport, etc.) are stored with AES-256 encryption. Only authorized staff can access them during the verification process, after which they are moved to an encrypted archive.

When the policy is updated, the date at the top of the page will be revised and a notice will be posted on the platform. For significant changes, an SMS may be sent to your registered mobile number.

Disabling essential cookies may cause issues with login and session functionality. However, turning off marketing and performance cookies will not affect your general use of the platform.

Join Our Secure Platform Today

Read btb99's Privacy Policy? Your data is completely secure. Register now and enjoy a special welcome bonus on your first deposit.

বাংলা