On btb99 Responsible Gaming — Keep It Fun, Keep It in Control

Ensuring responsible gaming for every member is one of our highest priorities at btb99. We believe online gaming can be a healthy form of entertainment — but only when it's played in a controlled and mindful way.

Millions of people across Bangladesh enjoy online gaming every day. But a small number sometimes find themselves in situations where gaming becomes a source of stress rather than fun. btb99 doesn't want that to happen to anyone.

That's why we've built a comprehensive responsible gaming framework — one that includes limit-setting tools, self-exclusion options, minor protection measures, and guidance to professional support. Our goal is simple: to keep you in control and enjoying every moment of play.

Responsible gaming on btb99 means following a few simple but important principles. Stick to them and gaming stays enjoyable every time.

• Play Within Your Budget: Decide in advance how much you can spend each day or week — and never exceed that limit.
• Set a Time Limit: Set dedicated time for gaming. Never let it eat into time meant for family, work, or studies.
• Don't play just to win: Every game is chance-based. Accept losses as they come, and never chase them by placing bigger bets.
• Don't play when emotional: Avoid gaming when you're angry, sad, lonely, or under the influence of substances.
• Take a Break: Don't play for long stretches at a time. Take regular breaks and give attention to other activities.
• Be Honest With Yourself: If you feel gaming is getting out of hand, don't wait — reach out for help.

Problem gaming usually develops gradually, and it's often hard to recognize on your own. Watch out for these warning signs:

• Repeatedly spending beyond your set budget and feeling regret afterwards
• Chasing losses by placing more bets and losing even more
• Hiding your gaming habits from family or friends
• Spending time gaming while neglecting work, studies, or family
• Feeling restless, irritable, or depressed when you can't play
• Taking on debt or dipping into savings to fund gaming
• Wanting to stop gaming but unable to
• Gaming is affecting your sleep, eating, or overall health

Btb99 believes that the best protection works when you're in control. That's why we've built a range of practical tools to help you play responsibly.

Setting limits on btb99 is simple and entirely in your hands. Follow the steps below and your responsible gaming setup will be complete in minutes.

If you feel you need some distance from gaming, self-exclusion is the option for you. It's the most powerful responsible gaming tool available at btb99.

What Happens During Self-Exclusion?

• Your account will be fully locked and you will not be able to log in.
• No promotional emails or notifications will be sent.
• The balance in your account remains secure.
• Once the period ends, you'll need to contact support to reactivate your account.
• For permanent self-exclusion, the account can never be reopened.

You must be 18 or older to register and play on btb99. This is one of our strictest policies, and there are no exceptions.

Steps to Protect Children in Your Household:

• Keep Your Password Secure: Never share your btb99 account password with children. Always use a strong password.
• Lock your device: Always log out when you're done playing, and keep your device protected with a PIN or biometric lock.
• Parental Controls: Use parental control software on your phone or computer to block access to gaming sites.
• Have an open conversation: Have age-appropriate conversations with children about the risks of online gaming.

We verify age at registration. Identity verification is mandatory as part of the KYC process. If a suspicious account is flagged, we verify it immediately and suspend it if necessary.

If you or someone close to you is struggling with a gaming problem, don't wait to seek help. Support is available through the following:

A few small daily habits can keep your gaming experience enjoyable at all times. Following these makes responsible play easy.

• Set a budget before you play: "I will only spend this much today" — make that decision in advance and stick to it.
• Use a timer: Set a timer on your phone. When it goes off, stop — even if you're winning.
• Accept Losses as Part of the Game: Losing is a normal part of gaming. Don't try to chase your losses.
• Treat It as Entertainment: Think of it like a cinema ticket — whatever you spend on gaming is simply the cost of entertainment.
• Take Regular Breaks: Take at least a 10-minute break every hour. Get up, stretch, and drink some water.
• Use Only Surplus Funds: Only play with money left over after covering your essential expenses.
• Keep other hobbies: Gaming shouldn't be your only leisure activity. Reading, exercise, or spending time with friends all matter too.
• Reward Yourself for Staying Disciplined: If you stay within your set budget for a week, treat yourself to something nice.